FAQ’s

• Do the cars come with warranty?
• • Yes they sure do.
  • We offer six months parts replacement, so if something is not working as it should, we’ll replace the part of you.
  • Click here to read our full warranty information.
• How can I pay for my new ride-on car?
• • We accept Credit Cards, PayPal, and Bank transfer.
    
    We also accept cash on pick up from our Sydney showroom.
    
    To process online payments we use PayPal.  You do not need a PayPal account, you can just use a credit card.
• How difficult is it to assemble?
• • Every vehicle we sell requires some assembly, depending on the model of car you purchase.
  • It is not difficult and clear instructions are provided.
  • Approximate assembly time is 25 minutes to 40 minutes.
  • If you visit our Sydney showroom we can provide the extra service of assembly for you.
• How do I maintain the vehicle?
• View or download our Maintenance Tips  and/or our  Trouble-shooting Guide.
• How fast will the car or bike go?
• 12 volt - 5km to 8km per hour.
• How long can I charge the battery?
• • Maximum of 10 hours of continuous charging.
  • Exceeding 10 hours can damage the cells in the battery.
  • The battery needs to be charged at least monthly, even if it has not been used. If the battery cells are not charged for a long period of time the battery can be damaged.
• How long does delivery take?
• Depending on where you are having your new ride on car delivered, most deliveries are made within 2–10 days.
• How long will the battery last?
• • On average a fully charged battery will last 1 to 2 hours.
  • This depends on the age and weight of the child and also on the surface that the car is ridden on.
• On what surface can my child ride the car?
• • The car runs perfectly on all hard and flat surfaces, for example on tiles and concrete etc.
    They can go on some grass type areas, but at a reduced speed.
  • The ride on cars should not be ridden on wet or muddy surfaces.
  • The ride on cars should not be ridden on sand.
• What if I need help?

• You can phone or email us at  A1 Cars For Kids.  You can also visit our Sydney Showroom.

  
  You can download our Maintenance Tips  and/or our  Trouble-shooting Guide.
• What’s the difference between 12 Volt, 24 Volt, 48 Volt ?
• • By doubling the voltage you get double the power.
  • The higher the voltage (power) the bigger the components need to be and the more expensive to buy and to run.
• What’s the recommended age for these ride on cars?
• • Most of our models have a high and low speed, so the adult can adjust the speed setting.
  • Our models range from a recommended age of 2years to 7 years of age.
  • When selecting a ride on car, we have provided age recommendations as part of the description for each product on our website.